FAQs
Product
Learn more about our StrideCharge products
How does StrideCharge work?
StrideCharge is a patent-pending technology that improves existing wireless charging capabilities by allowing you to mount your phone to your bike and continue to use it while it charges wirelessly. There are two main parts of the StrideCharge. The first is the Charge Case, which is a wireless charging phone case. The second is the Handlebar Mount, which easily attaches to your handlebars and is used to attach to the Charge Case. So, you can keep your phone secure and within view on all your rides. Now you can to listen to music and enjoy all your favorite apps anywhere, anytime-- without the frustration of draining your battery.
How often should I charge my Stride Charge Case?
It really depends on how often you use it-- but, keeping your case charged and ready to use is easy, just use your existing iPhone charging cable to charge your case.
How do I charge my Stride Charge Case?
Use your existing iPhone charging cable. Just plug your iPhone charging cable into the bottom of the case. It's that simple!
How long will it keep my phone charged while in use?
Your StrideCharge iPhone wireless charging case will keep your phone charged-- while you’re using it. The wireless charging case has 4800 mAh capacity which will fully recharge you iPhone from empty.
Shipping & Returns
Learn more about our shipping and return policy
Do you ship overseas?
Yes, we ship all over the world. We offer free standard worldwide shipping on all orders.
How long will it take to get my orders?
It depends what type of shipping you choose at checkout. Our Standard Shipping takes 3-6 business days, and our Express Shipping will take 1-2 business days.
What is your return policy?
You’ll have 30 days after you receive your order to return it for a refund. But we’re betting you fall in love with it from day one. Read our full refund policy here or email us at info@stridecharge.com
Contact Us
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.